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MEXEM Support Center

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Getting Started

  • How do I access TWS?
  • How can I open a paper trading account?
  • How do I transfer funds to MEXEM?

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My Account & Login

  • How do I change my email address?
  • How can I open a paper trading account?
  • How do I change my password?

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Funds & Banking

  • What is the minimum deposit amount?
  • How can I transfer funds to MEXEM?
  • How can I transfer funds back to my bank?

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Products

  • Can I trade stocks through MEXEM?
  • Do you offer trading on the Pink/ OCT markets?
  • Can I trade ETFs through MEXEM?

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Trading

  • How do I short a stock?
  • How do I manage my trading permissions?
  • What is meant by Pattern Day Trader (PDT)?

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Fees & Interest

  • Why am I paying interest?
  • Is there a fee to open an account with MEXEM?
  • What are your commission costs

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General Questions

  • Can I changed my primary username?
  • What is Two-Factor Authentication?
  • How can I tell if my market data is real-time or delayed?

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Call the service desk

Monday to Friday 08:30 to 22:00

Mail the service desk

You can send us your question or comment 24 hours a day, 7 days a week

Policies & Disclosures

 

  • Top 5 Venue Annual Report for Year 2018
  • Key Information Documents (KIDs)
  • Privacy Policy
  • Risk Disclosure
  • MEXEM TQSS for 2019
  • MEXEM TQSS for 2018
  • Complaints Policy
  • Conflict of Interest

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108 Elizabeth Ave, Parkmore Johannesburg , South Africa

+27 (0) 10-595-1091

Contact MEXEM

 

info@mexem.com

 

  • Terms and Conditions
  • Risk Disclosure
  • Privacy Policy
  • Forms and Disclosures
  • Regulation and Safety

All investments involve risks, including the possible loss of capital.

www.mexem.com is a website owned and operated by MEXEM Ltd. MEXEM Ltd is a European broker regulated by CySEC,
license No. 325/17.

Mexem Africa (Pty) Ltd is a broker regulated by the FSCA license number 48325 Mexem Africa (Pty) Ltd has the required PI cover under the company Camargue insurance

Read our Forms & Disclosures.

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