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MEXEM Support Center

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Getting Started

  • How do I access TWS?
  • How can I open a paper trading account?
  • How do I transfer funds to MEXEM?

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My Account & Login

  • How do I change my email address?
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Funds & Banking

  • What is the minimum deposit amount?
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  • How can I transfer funds back to my bank?

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Products

  • Can I trade stocks through MEXEM?
  • Do you offer trading on the Pink/ OCT markets?
  • Can I trade ETFs through MEXEM?

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Trading

  • How do I short a stock?
  • How do I manage my trading permissions?
  • What is meant by Pattern Day Trader (PDT)?

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Fees & Interest

  • Why am I paying interest?
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General Questions

  • Can I changed my primary username?
  • What is Two-Factor Authentication?
  • How can I tell if my market data is real-time or delayed?

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Call the service desk

Monday to Friday 08:30 to 22:00

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You can send us your question or comment 24 hours a day, 7 days a week

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Prof. J.H. Bavincklaan 7, 1183AT Amstelveen, Nederland

Keizer Karellaan 584. 5e verdieping, 1082 Brussel. België

1st Arch. Kyprianou Loucaides Building, 3036, Limassol, Cyprus

Contact MEXEM

+31-202622685

+32-35470144

+357-25030447

info@mexem.com

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  • Regulation and Safety

All investments involve risks, including the possible loss of capital.

www.mexem.com is a website owned and operated by MEXEM Ltd. MEXEM Ltd is a European broker regulated by CySEC,
license No. 325/17.

Mexem Africa (Pty) Ltd is a broker regulated by the FSCA license number 48325 Mexem Africa (Pty) Ltd has the required PI cover under the company Camargue insurance

Read our Forms & Disclosures.

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