You can review or cancel your market data subscriptions through Client Gateway/Account Management:

  • Log in to Client Portal/Account Management
  • Click on Settings followed by User Settings
  • Under Trading Platforms click the Configure (gear) icon next to Market Data Subscriptions
  • Click the Configure (gear) icon next to Current GFIS Subscriptions to review or cancel your market data subscriptions.

If you unsubscribe to market data mid-month, you will continue to receive the real-time market data for the entire month as the fee is not pro-rated.  The market data will end on the final day of the month and data will no longer be available at the start of the following month.

If you subscribe to a market data service and unsubscribe on the same day, you may not be charged for the service provided you had never had that market data service before and did not make any trades.

You can find additional information on market data in our Client Gateway Users’ Guide.