After an account is closed, the account holder retains access to Client Portal/Account Management to view or print historical activity and tax statements. Access is provided using the same login credentials in place at the time the account was closed.
Tax statements are available online for the 5 most recent calendar years. MEXEM maintains statements for a period of 7 years in total as required by regulation. Account holders may request a copy of an archived statement no longer available online by contacting their local Client Services Center. Archived statement requests are subject to a processing fee.
If you do not know your password, contact our Client Service Center via telephone so that we may verify your identity and provide access.