MEXEM does not provide a dormant or inactive account status. MEXEM Pro accounts are subject to a monthly activity fee of USD 10 (USD 20 if the account balance is USD 2,000 or below). If any fee, withdrawal, transfer or adverse market move reduces the account balance to USD 0, the account will be automatically closed. MEXEM Lite accounts, however, are not subject to a monthly minimum activity fee. See: What is MEXEM Lite?
In addition, if you do not intend to use the market data services, we recommend that you consider canceling prior to the start of the next month so that you do not incur any further subscription fees. Log in to your account and go to user settings to view and make changes to your current Market Data and/or Research Subscriptions. Find the detailed procedure here: How do I cancel a Market Data Subscription?
See also: How do I close my account?